ACG
A Human-Centered IoT Experience for Digital Manufacturing
A Human-Centered IoT Experience for Digital Manufacturing
ACG operates in a data-intensive manufacturing environment where machines generate continuous streams of real-time information. While the technology was robust, the experience was not. Teams struggled to interpret data quickly, leading to delayed decisions and reduced operational efficiency. ACG needed an IoT platform that didn’t just collect data—but translated complexity into clarity.
Like many industrial IoT systems, the platform prioritised system capability over human usability. This resulted in: Information-heavy dashboards with low signal-to-noise ratio Critical insights buried beneath layers of data Interfaces that demanded attention instead of supporting decisions The challenge was to design an experience that matched the pace and pressure of manufacturing environments.
Role & Workflow Adaptation:
Interfaces tailored for operators, supervisors, and leadership ensured focus and relevance at every level. By mirroring real manufacturing workflows, we reduced friction between insight and action.
Actionable Visualizations:
Machine data was transformed into visual patterns that could be understood at a glance. Information was structured to highlight exceptions, anomalies, and trends—enabling faster responses.
Scalable Design System:
We created a modular UI framework to support future expansion across different plants and machinery lines without UX debt.
The platform was designed with features that support fast decisions, reduce cognitive load, and scale with evolving manufacturing needs. Each element was thoughtfully crafted to fit naturally into existing workflows, without adding friction or complexity. The result is an experience that feels dependable, intuitive, and ready for the realities of the shop floor.
Real-Time Monitoring
Live tracking of machine state and OEE metrics directly on the shop floor.
Anomalies & Alerts
Automatic detection and highlighting of exceptions, failures, and production bottlenecks.
Role-Based Views
Tailored interfaces providing high-level trends for managers and actionable alerts for operators.
Modular UI Components
A flexible library of design system blocks that scales across different factory lines.
OUTCOMES
A redesigned interface that transformed machine data complexity into real-world operational clarity.
12+
Smart Factories
Platform scaled and successfully deployed across multiple facilities globally.
-35%
Cognitive Load
Clean visual prioritization reduced time-to-inspect for shop-floor operators.
Zero
UX Debt
The modular design system allows easy and consistent addition of new machinery dashboards.
Our design philosophy turned industrial complexity into shop-floor simplicity. By engineering role-aware workspaces and clear anomaly visualization, we ensured every user, from the machine operator to the plant supervisor, experiences ACG as a reliable ally for daily operations and efficiency.
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